Flare Fireplaces Warranty Information Below

Flare Fireplaces are taking extreme measurements to assure all products are tested and verified and are free from defects prior to leaving our warehouse .

Our Factory is subject to high quality standard and is under the supervision of the CSA organization.

Flare Fireplaces Warranty information:

1 year Limited Warranty on the gas valve, remote, pilot burner assembly, electric components and fan motors,interior decorative media.

5 Year Limited Warranty for Ceramic glass ( thermal breakage only )

10-year Limited warranty on the firebox and burners

Flare warranty shall be effective only if the original purchaser of the fireplace appliance is registered with Flare Fireplaces within thirty days of the date of purchase.

Minor warping of certain parts or discoloration is normal and is not considered a defect that is covered by this warranty. Major disruption and buckling of parts can be caused by over-firing of your Fireplace. Over-firing above rated value specified in the manual is contrary to the manufacturer’s instructions and may void this warranty.

All installations must be performed by a qualified technician in accordance with applicable local and national requirements.

Installations must be done in accordance with the appliance manual. The Limited Warranty applies only if the product is installed in the United States or Canada and only if installed, operated and maintained in accordance the attached product manual.

Warranty coverage begins on the date of original purchase.

It is the responsibility of the installer to ensure the appliance is firing as per the rating plate.

Any part that is found in our judgment to be defective shall be repaired, replaced or refunded at Flare Fireplaces option.

This warranty only covers Flare Fireplaces appliances that are purchased through a Flare Fireplace authorized dealer or distributor.

The warranty is only valid while the Flare Fireplace appliance remains at the site of original installation.

Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact

the nearest Flare Fireplaces authorized dealer or supplier.

All installations must be performed by a qualified technician in accordance with applicable local and national requirements.

Warranty coverage begins on the date of original purchase.

It is the responsibility of the installer to ensure the appliance is firing as per the rating plate.

Any part that is found in our judgment to be defective shall be repaired, replaced or refunded at Flare Fireplaces option.

This warranty only covers Flare Fireplaces appliances that are purchased through a Flare Fireplace authorized dealer or distributor.

The warranty is only valid while the Flare Fireplace appliance remains at the site of original installation.

Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact

the nearest Flare authorized dealer or supplier.

This warranty is void if:

Use of an unauthorized type of media in the firebox

The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,cracking and discoloration of steel or enamel finishes.

The appliance is subjected to prolonged periods of dampness or condensation.

There is any damage to the appliance or other components due to water or weather damage which is the result of, but

not limited to, improper chimney or venting installation.

hols have been drilled in to the fireplace for any reason.

Exclusions:

This warranty does not apply to any component that shows evidence of misuse, abuse, improper installation, accident or lack of maintenance.

Flare Fireplaces is not responsible for televisions, mantles, surrounds or finishing material around the fireplace.

Flare Fireplaces may at its discretion discharge all obligations by refunding the wholesale price of the defective part.

The Limited Warranty covers only parts and labor as provided above. Flare Fireplaces will not be responsible for materials, components or construction, which are not manufactured or supplied by Flare Fireplaces or for the labor necessary to install, repair or remove such materials,components or construction.

Product Registration

Help Us and Register Your Product

Register Your Product

Register Your Product With Flare Fireplace
REGISTER

CSA Certification

US and Canadian Certification

CSA CERTIFICATION INFORMATION

Safety Quality Efficiency
CERTIFICATION

Support

Contact The Support Team

Support Information

Flare Fireplace Support
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