I would like to say that’s Flare Fireplace customer service is beyond superb. Chris has done an amazing job helping me with technical data while I’m out in the field. I go to homeowners jobs with the comfort of knowing that if I don’t know, Chris will. I would recommend Flare Fireplaces a thousand times over.
I am the owner of SDI Fireplaces here in Burlingame CA and having been ordering Flare Fireplace units for sometime now. I would like to start by saying the quality and customer service for Flare is exceptional. I have seen nothing but excellence protrude from this company. Dealing in this type of work you can never say any project has a perfect picture, according to the beginning of a timeline till the end. With that being said during these complicated moments it takes a company that stands behind their products and performance. Flare has met these standards and commitments without a doubt. I love working with this company not only because of the quality in their products but by the efficiency of every aspect of every order. Thank you for being able to keep my company continuously providing exceptional service to my clients by providing your end of the bargain. I look forward to developing greater relations with your company!
Besides offering the chicest linear fireplaces in the market, the Flare client experience is the true superstar. Chris and Kyle go above and beyond to ensure that every question is answered with the highest sense of urgency and are there to assist on every step of the installation process if needed.
Flare has been a tremendous partner for us in both Commercial and Residential applications. Al, Dawn and Kyle have gone out of there way to help us with product, technical support, logistics and accounting. Great Company!!!
My company has been providing Flare Fireplaces to our customers for the last two years. Our clients are very happy with the results of their fireplaces and the unique features that Flare offers; particularly their frameless nature, cool wall technology and various designs such as room definer, and double corner. Other products on the market fail to meet Flare's standards of technology and detail and their support staff is top notch.