Our team is committed to providing customers the best service along with our efficient and reliable fireplaces.

Please see the products page for model sizes, specifications and manuals.

If you have any questions or would like more information, contact your local dealer or use the form below.

Installation

Gas Valve, Electronic Ignition and Remote Control

Mertik Maxitrol – GV60

Venting

Flare Fireplaces should only be connected to M&G DuraVent or ICC 4×6/5×8 venting system. Refer to the specific fireplace model to determine vent size (Gas specification table) and chimney pathway requirements (Chimney path installation & planning table). For detailed chimney installation information please use the M&G DuraVent direct vent installation manual: Installation Guide

For details on ICC direct vent installation please use the ICC installation guide
http://icc-chimney.com/en/exceldirect-support

Frame cutout table from the DuraVent manual.

Summer Kit

Symax Remote Control Operation

  • Click here to view a video on Symax 4 remote control
  • Click here to view a video on Symax 10 remote control

Screen Sharing Application

www.Join.me

Burn Test

myfire Smartphone Control App

Support Form

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Support Subject

Your Message

Product Registration

Help Us and Register Your Product

Register Your Product

Register Your Product With Flare Fireplace
REGISTER

CSA Certification

US and Canadian Certification

CSA CERTIFICATION INFORMATION

Safety Quality Efficiency
CERTIFICATION

FAQ

Frequently Asked Questions

Q&A

Flare Fireplace Support
FAQ

Flare Fireplaces Direct Vent Products