Flare modern fireplace with broken glass media

Last updated: January 25, 2026

Flare Fireplaces LLC (“Flare,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://flarefireplaces.com, and explains your rights under applicable laws including the California Consumer Privacy Act (CPRA), General Data Protection Regulation (GDPR), and other privacy regulations.

Our website is intended solely to provide product information and facilitate requests for information and quotations regarding our products.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Request product information, documentation, or quotes

  • Contact us through forms or email

  • Sign up for newsletters or communications

Personal information may include:

  • Name

  • Email address

  • Company name

  • Phone number

  • Project details or product preferences

Categories of Personal Information (California Residents)

We may collect the following categories of personal information:

  • Identifiers (e.g., name, email, phone number)

  • Commercial information (e.g., product interest, quote requests)

  • Internet or network activity (e.g., general website usage data)

We do not knowingly collect personal information from children under 13.

2. How We Use Your Information

We use your information solely to:

  • Respond to your inquiries and requests

  • Provide product information, documentation, and quotations

  • Communicate with you regarding your request

  • Maintain and operate our website

We do not use your information for profiling or behavioral advertising.

3. Cookies and Limited Analytics

We may use cookies or similar technologies to ensure basic website functionality and understand general website performance.

We may use limited analytics tools in a non-identifiable manner to evaluate overall site usage and performance. We do not use analytics for behavioral profiling or cross-site tracking.

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

4. Sharing of Information

We do not sell or share your personal information as defined under California law.

We may disclose your information only as necessary to:

  • Authorized Flare dealers solely for the purpose of responding to your request for product information or quotes

  • Service providers that support website hosting or communication services

All such parties are required to use your information only for these limited purposes and to protect it appropriately.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict certain uses

  • Withdraw consent where applicable

  • Lodge a complaint with a regulatory authority

To exercise your rights, contact us at:
📧 [email protected]

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

While no system can guarantee absolute security, we follow generally accepted industry practices to protect your data.

In the event of a data breach, we will notify affected individuals in accordance with applicable law.

7. Data Retention

We retain personal information only as long as necessary to:

  • Respond to your inquiries

  • Fulfill the purpose for which it was collected

  • Comply with legal obligations

Retention periods are determined based on the nature of the data and applicable legal and business requirements.

8. Do Not Track

We honor Do Not Track (DNT) signals and do not engage in cross-site tracking.

9. International Visitors

If you are located in the European Economic Area (EEA) or United Kingdom:

  • We process your data based on consent or legitimate interest

  • Your data may be transferred to the United States with appropriate safeguards

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

For any privacy-related questions, please contact:
📧 [email protected]