Our team is committed to providing customers the best service along with our efficient and reliable fireplaces.

Please use the Products page for model sizes, specifications, and manuals.

If you have any questions or would like more information, contact your local dealer or use the form below.

Videos 

Burner flame color adjustment

Additional Documentation and External Links:

Venting

This appliance is approved for use with M&P DuraVent direct vent parts. See DuraVent direct vent installation manual for more details. Please check the DuraVent website for the most updated documents.

Frame cutout table from the DuraVent manual.

Gas Valve

Mertik Maxitrol – GV60

Symax Remote control operation

  • Click here to view a video on Symax 4 remote control
  • Click here to view a video on Symax 10 remote control

Screen Sharing Application

www.Join.me

Symax Remote control operation

  • Click here to view a video on Symax 4 remote control
  • Click here to view a video on Symax 10 remote control

Use the form below or call our toll free number to speak directly with the support team

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Product Registration

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CSA Certification

US and Canadian Certification

CSA CERTIFICATION INFORMATION

Safety Quality Efficiency
CERTIFICATION

FAQ

Frequently Asked Questions

Q&A

Flare Fireplace Support
FAQ

Flare Fireplaces Direct Vent Products