Our team is committed to providing customers the best service along with our efficient and reliable fireplaces.

Please use the Products page for model sizes, specifications, and manuals.

If you have any questions or would like more information, contact your local dealer or use the form below.

Videos 

Flare Fireplaces – Smart Control application

Additional Documentation and External Links:

Venting

Flare Fireplaces should only be connected to M&G DuraVent or ICC 4×6/5×8 venting system . Refer to the specific appliance model and size to determine vent size (Gas specification table) and chimney pathway requirements (Chimney path installation & planning table). For detailed chimney installation information please use the M&G DuraVent direct vent installation manual: Installation Guide

For details on ICC direct vent installation please use the ICC installation guide
http://icc-chimney.com/en/exceldirect-support

Frame cutout table from the DuraVent manual.

Gas Valve

Mertik MaxitrolGV60

Symax Remote control operation

  • Click here to view a video on Symax 4 remote control
  • Click here to view a video on Symax 10 remote control

Screen Sharing Application

www.Join.me

Symax Remote control operation

  • Click here to view a video on Symax 4 remote control
  • Click here to view a video on Symax 10 remote control

Flare symax touch remote

Use the form below or call our toll free number to speak directly with the support team

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Product Registration

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CSA Certification

US and Canadian Certification

CSA CERTIFICATION INFORMATION

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FAQ

Frequently Asked Questions

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Flare Fireplace Support
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